Where is my order?

You can find your tracking information inside of your confirmation email.

How long will it take my order to ship?

Please allow up to 2-3 weeks from the time you place your order until the time it is shipped. 

Does DWE ship international?

Yes! We ship to almost all countries.

What about international duties and taxes?

Unfortunately, we have no control over these charges, as customs policies and import duties differ from country to country. Any customs or import duties are charged at the time of import at the destination country. These charges must be paid by the recipient, as we do not take responsibility for these costs and do not offer compensation to cover any of these charges.

Is DWE ethically sourced and sustainable?

We’ve worked hard to ensure that all of our brand partners represent our core values and mission statement. As a result, every item we sell is free from predatory labor practices, damaging environmental operations, or anything else that may hurt our community around the globe! 

Who do I contact about my order?

Please send an email to support@staypsyched.com with your name and order number.

When I place an item in my shopping cart, am I guaranteed to receive the merchandise?

Placing items into your shopping cart does not guarantee the items will remain in stock. Once an item has been purchased, we will send you an order confirmation email. If we are unable to complete your order for any reason, we will notify you via email as soon as possible.

An item I want is sold out. When will it become available again?

If an item is listed as sold out, it is unavailable for purchase. You can sign up to receive restock notifications. You can also reach out to us at support@staypsyched.com

How do I find out when new styles are releasing and when?

You can stay updated with our latest releases by signing up for our newsletter or by following us on social media.

Can I edit the shipping address on my order?

Unfortunately, after an order is placed we are unable to edit or make changes to it. You can, however, attempt to update the shipping address directly with your selected courier service. Keep in mind, this process is never a guarantee, as it depends on the status of your shipment.

What are typical transit times for my order?

Domestic: 2-8 BUSINESS DAYS

We ship using USPS, DHL, and UPS

International: 3-12 Business Days depending on country and location


Unfortunately all sales are final. Unless we sent you the wrong size, item, or in any other way made an error with your order we can not accept refunds or exchanges.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need proof of purchase. 

To inquire about a return or exchange please contact us at support@staypsyched.com


Thank you for your interest, we hope you are staying safe and as always, STAY PSYCHED.
- Jamie, Tina and the Stay Psyched Team








品物が未だ到着しないのですが。発注した時点で品物の運搬は、USPS(アメリカの郵便局)と国内の運搬システムの責任になります。USPS(アメリカの郵便局)の追跡番号TRACKING NUMBERを使えば、品物がどこにあるかを追跡することができます。https://www.aftership.com/ja/couriers/usps  運搬中の品物の盗難や紛失はこちらでは責任を負い兼ねます。(追跡で「引き渡し済み」と出たのに品物を受け取られていない場合、10日以内なら申し立てが出来ます。申し立ては約30日掛かります。)また、注文時に提示していただいた宛先が間違えていると、一度こちらに品物が戻ってきます。この場合、かなりの時間が費やされてしまうので、ご注文の際、宛先に間違えがないかのご確認をお願いします。宛先違いでこちらに品物が戻ってきた場合、返金を希望されるかまたは新たに正しい宛先を提示していただくかの問い合わせメールをお客様に差し上げます。(ご注文の際には必ずEメールアドレスを記入してください)

他、何かわからないことがあれば support@staypsyched.com まで、お気軽にお問い合わせください。